COVID 19 Update

All Animal Eye Services is committed to doing all we can to continue to care for your animal’s eyes.

The safety of our clients, staff and community is very important to us. In addition to our regular cleaning we have instituted additional hygiene measures within the clinic and between patients.

We have also instituted some changes to the way we operate.

In line with social distancing recommendations we will be maintaining a distance of 2 metres between clients and staff.

We are now requesting card payments only to reduce our handling of cash.

Client information for consultations:

We will be asking you to wait in your car and telephone the clinic when when arrive. A nurse will ask you some questions about your health or recent travel to ensure everyone’s safety.

A nurse will come outside to collect your pet. The nurse will then bring your pet into the consultation room where he/she will be examined by the veterinary ophthalmologist. We understand it can be difficult to be separated from your pet and want to let you know that the nurse will be with your pet to reassure them throughout the consultation.

After your pet is examined the veterinarian will come either come outside to discuss the recommended management with you (at a distance of 2 metres), or may telephone you.

If you require medication please call the clinic in advance. Prepayment over the telephone is preferred.

These are uncertain times and we thank you for your patience and understanding.

We are a very friendly, yet highly professional practice that works with you to achieve the best results for your much-loved pet’s eyes. Our team genuinely cares for your best-friend and we take pride in taking the time to help you understand your pet’s condition. Our eye vets (known as Veterinary Ophthalmologists) Andrew, Simon and Jessica, are specialists in treating all species of animals, including dogs, cats, horses, rabbits, farm animals, birds, fish, Australian native animals, exotic species and zoo animals.

We regularly assist pets with eye problems including cataracts, corneal ulcers, blindness, entropion and other eyelid conditions, vision loss, extra eyelashes and eyelid tumours. Andrew, Simon and Jessica are Honorary Fellows and Lecturers at The University of Melbourne Faculty of Veterinary Science and enjoy teaching future veterinarians about eye conditions in animals. Consultations are regularly available at the University of Melbourne Veterinary Clinic in Werribee and can be arranged by calling our clinic.

We look forward to meeting you and helping your pet see clearly and comfortably. Meanwhile, we would be more than happy to discuss any questions you may have. Please call us on 03 9808 2822.